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GrinderMind Support

Need help with access, payment, reports or using the app? Contact us and we'll reply as soon as possible.

Pick the reason you're contacting us

Access and login

Problems with login, registration, confirmation email or account access.

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Payments and membership

Problems with payment, Stripe Checkout, renewal, cancellation or Membership.

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Technical bug

You found an error, a broken page or unexpected behavior.

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AI reports

You want to report an AI report that was not useful, too generic or inconsistent with your inputs.

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Product feedback

Ideas, suggestions or general feedback to improve GrinderMind.

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Partnership / Affiliate

Requests for affiliates, streamers, coaches, schools or partnerships.

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How to help us solve it faster

When contacting us, please include: account email, page where the issue happened, what you were trying to do, screenshot of the error and browser/device used.

  • Account email
  • Page or feature affected
  • Short description of the issue
  • Screenshot if available
  • Browser/device
  • If it is about payment, specify whether it happened during checkout, renewal or subscription management
Response times

During Early Access, response times may vary, but payment and access issues have priority.

What support does not do

GrinderMind support does not provide live poker advice, real-time spot analysis, ranges, sizing, push/fold advice or hand decision assistance.